How to use WinMTR to report latency and ping issues.

  • May 7, 2019

WinMTR is a freeware tool that combines the functions of the traceroute and ping programs in one network diagnostic tool.

Start by downloading WinMTR here:

Unzip the files and run the executable for your architecture.

  • Enter the hostname of your server of your server in the Host field (note: do not enter your server's port number)
  • Push the Start button and allow WinMTR to gather statistics for 10-15 mins.
  • Copy or export the results in text or HTML format and attach them to a ticket with our support department.
  • The screenshot below shows how it works:

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