How do I cancel my service?

May 15, 2020 0 Comments

As stated in the terms of service you must use our client center to cancel your service. It is the only method to protect your account from getting deleted without your knowledge. This ensures that only the account owner (or someone the account owner has delegated) can cancel your service.

To request a cancellation, login to our client center here:

Client Center

Locate the package you'd like to cancel
Click on the "gear" icon.
Choose "Cancel Package" and select when you'd like your package canceled.

If you have difficulty, you may also submit a support ticket requesting cancellation.

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